Shipping & Returns

For products supplied by ETNA

Shipping

• Standard Shipping: £5

• Free Standard Shipping on orders over £100

The exact shipping cost available for your destination will be displayed at checkout.

Please note that shipping rates and delivery estimates may vary depending on the destination and may be subject to change.

Please note that delivery times are estimates and may be affected by customs procedures, public holidays, weather conditions, or other circumstances beyond our control.

We don't cover customer taxes and import fees at this time.

Return & Refund policy

We accept returns within 14 days of delivery. To request a return, please contact The Post House within 14 days of receiving your order.

Returned items must be undamaged, unworn, and unused, with all original tags attached.

For damaged or defective items, please contact us within 5 days of receiving your order. We may ask you to provide photos or other details to help us assess the issue.

All return and refund requests are subject to the applicable supplier’s return policy and approval. Once we receive your request, we will contact the relevant supplier and guide you through the next steps.