Shipping & Delivery
At The Post House, we bring together pieces from independent makers and thoughtful suppliers around the world. As each product is shipped directly from its respective supplier, shipping costs, delivery times, and available destinations may vary from one product to another.
Shipping Information
For the most accurate shipping information, please refer to the Shipping & Returns information provided in each product description before placing your order.
This will include, where applicable:
- Available shipping destinations
- Shipping costs
- Estimated delivery times
- Production or processing times
- Customs, duties, and taxes
- Any product-specific shipping restrictions
Where shipping options are available at checkout, the applicable shipping cost and estimated delivery time will also be displayed before you complete your purchase.
Processing & Production Times
Some products are made to order or require additional production time before they are dispatched.
If a product has a specific production or processing period, this will be stated in its product description. Please take this time into account when considering the estimated delivery date.
For made-to-order pieces, the total delivery timeframe may include both production and shipping time.
Delivery Times
Delivery estimates vary depending on the product, destination, and shipping method selected.
Please note that all delivery times are estimates rather than guaranteed delivery dates. Delays may occasionally occur due to customs clearance, weather conditions, public holidays, carrier disruptions, or other circumstances beyond our control.
Once your order has been dispatched, tracking information will be provided where available.
Customs, Duties & Taxes
The treatment of customs duties, import taxes, and other charges varies by supplier and destination.
Where these charges are included in the shipping arrangement, this will be stated in the relevant product's shipping information. Otherwise, any applicable customs duties, import taxes, or other charges imposed by your destination country may be the responsibility of the customer.
We recommend checking the shipping information for your specific product before placing an order.
Multiple Products in One Order
Because products at The Post House may be supplied and shipped by different makers and suppliers, items from the same order may be shipped separately and may arrive at different times.
Shipping charges may also vary depending on the products and destinations involved. The applicable shipping options and costs will be shown at checkout where available.
Shipping Restrictions
Some products may not be available for delivery to certain countries or regions due to supplier restrictions, local regulations, customs requirements, or product-specific restrictions.
If a product cannot be shipped to your selected destination, this will be indicated at checkout or in the product's shipping information.
Need Help?
If you have any questions about shipping, delivery times, or whether a particular product can be delivered to your country, please contact us before placing your order.
Please note: The shipping information provided on each product page takes precedence over the general information on this page where product-specific conditions apply.